On Demand: Can Your Support Center Afford Not to Be Proactive about Chat?

Produced: Thursday, April 9th, 2009

Presented By
John Ragsdale, VP of Technology Services Research, SSPA
Dave Flammia, Director, Proactive Service Solutions, LivePerson

Listen to this 60-minute on demand webcast recording and learn how offering the highest level of support to your most valuable and at-risk customers can be a company's greatest differentiator—especially in today's economy.

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