On-Demand Webcast E-Mail Customer Support - Embrace it or Replace it? Following These Six Best Practices Can Make All the Difference
Produced on July 24th, 2008
Presented By John Ragsdale, Vice President of Technology Research, SSPA & AFSMI Kate Leggett, Director of Product Strategy, KANA Software, Inc.
In this thought-provoking, one-hour webcast, we looked at some of the Best Practices that can make your E-Mail Response Management System (ERMS) more effective and efficient.
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Questions? Please contact Stacy Randolph at srandolph@thesspa.com
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